Service and Procedure Analysis
A comprehensive analysis of all services and procedures was conducted using internationally recognized methodologies to form the foundation for the digital transformation process.
Requirements Analysis and Database Design
Database tables were created based on the analysis results, while preserving existing investor data to ensure business continuity.
Software Development Phase
The latest programming technologies were used to build a flexible, secure, and high-performance system that meets the city’s needs.
Integration of Electronic Payment System
Investors can easily and securely view fees and invoices and make payments online from anywhere.
Data Migration and Legacy System Integration
Investor data was accurately migrated, ensuring seamless integration with previous software without disrupting ongoing operations.
Services Covered by the System
The system includes subscription to industrial, artisanal, and service plots, with an auction mechanism for service plots. It also offers request tracking and plot allocation, automatic calculation of installments and fines, display of water and electricity bills, and electronic applications for plot reservations with full investor follow-up.
Technical Advantages of the System
User-friendly interfaces were designed with clear guidance, along with dedicated control panels for staff for each service. There is also direct communication capability with investors to resolve issues and track document progress.
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